{"id":2031,"date":"2026-05-13T21:26:46","date_gmt":"2026-05-13T18:26:46","guid":{"rendered":"https:\/\/zvonex.com\/?page_id=2031"},"modified":"2026-08-02T15:09:24","modified_gmt":"2026-08-02T12:09:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/zvonex.com\/en\/privacy-policy\/","title":{"rendered":"ZVONEX Privacy Policy"},"content":{"rendered":"<p>PRIVACY POLICY<br \/>\nLast updated: May 2026<\/p>\n<p>This Privacy Policy describes how Zvonex (operated by ZVN PTY LTD, ACN 606 679 798, registered in Australia) collects, uses, and protects information when you use our website zvonex.com and our VoIP services.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n1. INFORMATION WE COLLECT<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>We collect information you provide directly:<br \/>\n\u2014 Name and contact details (email, phone number, Telegram username)<br \/>\n\u2014 Company name and business information<br \/>\n\u2014 Payment information (processed securely through payment providers)<br \/>\n\u2014 Communications you send us via email, contact forms, or Telegram<\/p>\n<p>We collect information automatically:<br \/>\n\u2014 IP address and approximate location<br \/>\n\u2014 Browser type and device information<br \/>\n\u2014 Pages visited and time spent on our website<br \/>\n\u2014 Cookies and similar tracking technologies<\/p>\n<p>We collect information related to our services:<br \/>\n\u2014 Call logs including date, time, duration, and destination numbers<br \/>\n\u2014 Usage data related to SIP trunking and virtual number services<br \/>\n\u2014 Technical data necessary for service delivery<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n2. HOW WE USE YOUR INFORMATION<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>We use collected information to:<br \/>\n\u2014 Provide, operate, and maintain our VoIP services<br \/>\n\u2014 Process payments and manage your account<br \/>\n\u2014 Send service-related communications and updates<br \/>\n\u2014 Respond to support requests and inquiries<br \/>\n\u2014 Improve our website and services<br \/>\n\u2014 Comply with legal obligations<br \/>\n\u2014 Prevent fraud and ensure security<\/p>\n<p>We do not sell your personal information to third parties.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n3. LEGAL BASIS FOR PROCESSING (GDPR)<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>For users in the European Economic Area, we process your data based on:<br \/>\n\u2014 Contract performance: processing necessary to provide our services<br \/>\n\u2014 Legitimate interests: improving services and preventing fraud<br \/>\n\u2014 Legal obligation: complying with applicable laws<br \/>\n\u2014 Consent: where you have provided explicit consent<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n4. DATA SHARING<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>We may share your information with:<\/p>\n<p>Service providers: Third-party companies that help us operate our business (payment processors, hosting providers, analytics services). These providers are contractually obligated to protect your data.<\/p>\n<p>Business transfers: If Zvonex \/ ZVN PTY LTD is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.<\/p>\n<p>Legal requirements: We may disclose information when required by law, court order, or governmental authority.<\/p>\n<p>We do not share your personal data with advertising networks.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n5. DATA RETENTION<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Call logs are typically retained for 90 days unless otherwise required by law or requested by you. Account data is retained for the duration of your subscription and up to 3 years after account closure.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n6. YOUR RIGHTS<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>Depending on your location, you may have the right to:<br \/>\n\u2014 Access the personal data we hold about you<br \/>\n\u2014 Request correction of inaccurate data<br \/>\n\u2014 Request deletion of your data<br \/>\n\u2014 Object to or restrict processing of your data<br \/>\n\u2014 Data portability<br \/>\n\u2014 Withdraw consent at any time<\/p>\n<p>To exercise these rights, contact us at: info@zvonex.com<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n7. COOKIES<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>Our website uses cookies to improve your experience. We use:<br \/>\n\u2014 Essential cookies: required for the website to function<br \/>\n\u2014 Analytics cookies: to understand how visitors use our site (Google Analytics)<br \/>\n\u2014 Marketing cookies: to measure advertising effectiveness (Meta Pixel ID: 1534917984744264)<\/p>\n<p>You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n8. INTERNATIONAL DATA TRANSFERS<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>Zvonex operates globally. Your data may be transferred to and processed in countries outside your home country, including Australia and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n9. SECURITY<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL\/TLS encryption for all data transmission.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n10. CHILDREN&#8217;S PRIVACY<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n11. CHANGES TO THIS POLICY<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.<\/p>\n<p>\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<br \/>\n12. CONTACT INFORMATION<br \/>\n\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500<\/p>\n<p>For privacy-related questions or requests:<\/p>\n<p>Zvonex \u2014 operated by ZVN PTY LTD<br \/>\nACN: 606 679 798<br \/>\nABN: 93 606 679 798<br \/>\nRegistered office: NORWOOD SA 5067, Australia<br \/>\nEmail: info@zvonex.com<br \/>\nWebsite: zvonex.com<br \/>\nTelegram: t.me\/zvonex_support<\/p>","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Last updated: May 2026 This Privacy Policy describes how Zvonex (operated by ZVN PTY LTD, ACN 606 679 798, registered in Australia)\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"pa_topic_cluster":[],"class_list":["post-2031","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ZVONEX Privacy Policy - Zvonex \u2013 IP-\u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0438\u044f \u0438 \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0435 \u043d\u043e\u043c\u0435\u0440\u0430 \u0434\u043b\u044f \u0431\u0438\u0437\u043d\u0435\u0441\u0430<\/title>\n<meta name=\"description\" content=\"This document contains a comprehensive Privacy Policy and Terms of Service for a business communication and IP telephony service provider operating under the ZVONEX brand.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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